Q: Can Bettermode be fully branded to my company?

A: Yes, Bettermode offers extensive customization options, including custom domains, themes, CSS/JS, and branding to match your company's identity.

Q: What kind of integrations does it support?

A: It integrates with popular tools like CRM (e.g., Salesforce), marketing automation (e.g., HubSpot), analytics (e.g., Google Analytics), and Zapier for broader connectivity.

Q: Is it suitable for both internal and external communities?

A: Yes, Bettermode can be used to build public customer communities, private partner portals, or internal employee networks.

Q: Does Bettermode have moderation tools?

A: Yes, it provides robust moderation features, including user roles, content flagging, and spam filters, to maintain a healthy community environment.

Q: How does Bettermode leverage AI?

A: AI features might include intelligent search within the community, content recommendations, or moderation assistance, though the primary focus is community building.

Bettermode

Bettermode is an all-in-one platform for building branded online communities, offering features for engagement, content, and integrations to foster customer loyalty.

Price: Premium

Categories:AI Customer Support AI Workflow Automation AI Tools for Marketers

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Description

Bettermode (formerly Tribe Platform) empowers businesses to create vibrant and engaging online communities for their customers, partners, or employees. It provides a comprehensive suite of tools for discussions, events, content sharing, and direct messaging, all within a fully customizable and branded environment. Bettermode is ideal for SaaS companies, educators, product teams, and brands looking to build strong relationships, gather feedback, reduce support costs, and foster a sense of belonging among their audience. It stands out by offering a highly flexible platform that can be deeply integrated with existing tools, allowing for extensive customization and scalability, making it a powerful alternative to generic social media groups for building a dedicated brand community.

How to Use

1.Sign up for a Bettermode account and choose a community template.

2.Customize your community's branding, layout, and navigation.

3.Create various spaces for discussions, articles, questions, and events.

4.Invite members and set up moderation rules and permissions.

5.Integrate with your existing tools like CRM, marketing automation, or support systems.

6.Engage with members, analyze community activity, and continuously grow your community.

Use Cases

Customer support communitiesProduct feedback forumsBrand loyalty programsEmployee engagement platformsOnline learning communitiesPartner portals

Pros & Cons

Pros

Comprehensive platform for building branded online communities.
Highly customizable and scalable.
Enhances customer loyalty and engagement.
Reduces support costs through self-service and peer support.
Strong integration capabilities with existing business tools.

Cons

Can be a significant investment for small businesses or startups.
Requires active management and content seeding to thrive.
Initial setup and migration might require effort.

Pricing

Basic Plan: $199/month (billed monthly) or $169/month (billed annually, saving 15%)

Includes 10,000 members, custom domain, essential community features, basic integrations, email support

Pro Plan: $499/month (billed monthly) or $424/month (billed annually, saving 15%)

Includes 50,000 members, all Basic features, advanced integrations, API access, priority support, custom CSS/JS

Enterprise Plan: Contact Sales Unlimited members, dedicated account manager, custom development, white-labeling, advanced security, and SLAs

Free Trial: 14-day free trial is available, no credit card required

Refund Policy: Typically, monthly subscriptions are non-refundable after the billing cycle begins

Annual plans might have a short refund window (e.g., 7-14 days) if not satisfied.

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