ChatBot
An AI-powered platform for building, deploying, and managing intelligent chatbots for customer service and sales.
Price: Premium
Description
ChatBot is a comprehensive platform that allows businesses to create and manage AI-driven chatbots without coding. It's designed to automate customer interactions, improve lead qualification, and enhance sales processes across various channels like websites, Messenger, and WhatsApp. The platform offers a visual builder, pre-built templates, and integrations with popular tools.
ChatBot stands out by combining powerful AI with an intuitive drag-and-drop interface, making it accessible for non-technical users to deploy sophisticated conversational AI solutions for scalable customer engagement.
How to Use
1.Sign up for a ChatBot account.
2.Start with a pre-built template or create a new bot from scratch using the visual builder.
3.Define 'stories' (conversation paths) and 'intents' (user goals) for your chatbot.
4.Train the AI by providing example phrases for each intent.
5.Integrate the chatbot with your chosen channels (website, Facebook Messenger, etc.).
6.Monitor performance and optimize conversations using analytics.
Use Cases
Automated customer supportLead qualificationSales automationFAQ managementInteractive marketing campaigns
Pros & Cons
Pros
- Intuitive visual builder for non-technical users.
- Seamless integration with popular messaging platforms and CRMs.
- Offers pre-built templates for quick deployment.
- Provides analytics to monitor and improve bot performance.
- Scalable solution for customer service and sales automation.
Cons
- Can become expensive for high usage or larger teams.
- Complex conversational flows may still require significant planning.
- Reliance on AI means occasional misunderstandings or fallbacks to human agents.
Pricing
Starter Plan:
Monthly: $52/month (billed monthly)
Annual: $42/month (billed annually at $504/year)
Includes 1 active chatbot, 1,000 chats/month, 1 user, visual builder
Team Plan:
Monthly: $139/month (billed monthly)
Annual: $109/month (billed annually at $1308/year)
Includes 5 active chatbots, 5,000 chats/month, 5 users, integrations, reporting
Business Plan:
Monthly: $419/month (billed monthly)
Annual: $339/month (billed annually at $4068/year)
Includes unlimited active chatbots, 25,000 chats/month, unlimited users, advanced security, dedicated support
Enterprise Plan: Contact Sales for custom pricing
Includes custom chat limits, dedicated infrastructure, SLA, and custom integrations
Free Trial: 14-day free trial
Refund Policy: Not explicitly detailed but standard for subscription services.
FAQs