Insightly
Insightly is a comprehensive CRM platform that integrates customer relationship management with project management and business intelligence.
Price: Premium
Description
Insightly is a powerful CRM platform designed for growing businesses, offering a holistic view of customer interactions across sales, marketing, and project delivery. It combines traditional CRM functionalities like lead management, sales pipeline tracking, and contact management with robust project management capabilities, allowing businesses to connect customer data directly to project outcomes. Insightly also includes business intelligence features to provide actionable insights.
Its unique strength lies in linking customer data to projects, enabling businesses to deliver on promises efficiently and maintain strong customer relationships from initial contact through project completion. It's ideal for professional services, consulting firms, and any business that manages projects alongside customer relationships, offering a unified platform to manage the entire customer journey.
How to Use
1.Sign up for an Insightly account and configure your organization's basic settings.
2.Import your contacts, leads, and organizations into the CRM to centralize customer data.
3.Set up your sales pipeline, track opportunities, and manage customer interactions and communications.
4.Create and manage projects, linking them directly to customer records and opportunities for integrated workflow.
5.Utilize reporting and business intelligence tools to analyze sales performance, project progress, and customer trends.
Use Cases
Sales managementLead trackingProject deliveryCustomer relationship managementMarketing automationBusiness intelligenceProfessional services
Pros & Cons
Pros
- Seamless integration of CRM, project management, and business intelligence.
- Robust business intelligence and reporting features for actionable insights.
- User-friendly interface and comprehensive contact and lead management.
- Strong integration capabilities with a wide range of other business tools.
- Scalable for growing businesses, accommodating increasing needs.
Cons
- No free plan available; users must subscribe to a paid plan after the trial.
- Can be complex to set up initially due to its extensive features and customization options.
- Higher-tier plans can become quite expensive for small teams or budget-conscious users.
Pricing
Plus: $29/user/month (billed annually) or $35/user/month (billed monthly)
Includes core CRM, lead management, sales pipeline, project management, 25,000 records, 25 GB storage
Professional: $49/user/month (billed annually) or $59/user/month (billed monthly)
Includes all Plus features, advanced workflow automation, custom reports, unlimited records, 100 GB storage, email marketing
Enterprise: $99/user/month (billed annually) or $129/user/month (billed monthly)
Includes all Professional features, advanced security, single sign-on, dedicated support, 250 GB storage, custom objects
Free Trial: 14-day free trial for all paid plans
Refund Policy: Not explicitly stated on pricing page; standard subscription terms apply and users should check the terms of service
Usage Limits: Based on number of users, records, and storage per plan.
FAQs