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Insighto AI

Insighto AI is an AI-powered platform that helps businesses understand customer conversations by analyzing calls, meetings, and texts to extract insights, identify trends, and improve sales and service. It turns raw communication data into actionable intelligence.

Price: Freemium

Description
Insighto AI is a robust analytical tool designed to transform unstructured conversational data from calls, meetings, and text interactions into valuable business insights. It uses advanced natural language processing (NLP) and machine learning to transcribe conversations, identify key topics, sentiments, action items, and speaker talk patterns. Businesses can leverage Insighto AI to monitor sales calls for coaching opportunities, track customer service interactions for common issues, analyze market feedback, and ensure compliance. The platform provides intuitive dashboards and reports, allowing managers to quickly grasp performance trends and make data-driven decisions. Unlike generic transcription services, Insighto AI focuses on deep conversational intelligence, offering sentiment analysis, keyword tracking, and automated summaries that help improve team performance and customer satisfaction. It targets sales teams, customer support centers, and marketing departments.

Insighto AI screenshot 1
How to Use
1.Integrate Insighto AI with your communication platforms (e.g., CRM, dialer, meeting software).
2.Upload or connect your call recordings, meeting transcripts, or text conversations.
3.Allow Insighto AI to process and analyze the conversational data.
4.Access dashboards and reports to view key insights, trends, and sentiment analysis.
5.Use the extracted intelligence for coaching, strategy adjustments, and performance improvement.
Use Cases
Sales CoachingCustomer Service ImprovementMarket ResearchCall AnalyticsMeeting SummarizationCompliance MonitoringLead Qualification AnalysisSentiment Analysis
Pros & Cons

Pros

  • Extracts deep insights from customer conversations.
  • Automates transcription, sentiment analysis, and topic identification.
  • Improves sales performance through coaching and trend analysis.
  • Enhances customer service by identifying common issues.
  • Integrates with existing communication and CRM tools.

Cons

  • Requires a significant volume of conversational data for optimal insights.
  • Interpretation of nuanced human language can sometimes be challenging for AI.
  • Pricing can be complex depending on usage volume.
Pricing
Starter Plan: $99 per month
Includes 50 hours of audio analysis per month, basic analytics, unlimited users, standard integrations
Pro Plan: $299 per month
Includes 200 hours of audio analysis per month, advanced analytics, sentiment analysis, custom dashboards, priority support
Enterprise Plan: Custom pricing
Includes unlimited hours, dedicated support, custom integrations, and advanced security
Contact sales for details
Free Trial: 14-day free trial available
No explicit refund policy mentioned.
FAQs

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