MonkeyLearn
MonkeyLearn is an AI platform that provides text analysis tools for classifying and extracting data from unstructured text.
Price: Freemium
Description
MonkeyLearn offers a suite of AI-powered tools for text analysis, including text classification and entity extraction. It allows businesses to automatically process and understand large volumes of unstructured text data, such as customer feedback, support tickets, emails, and social media posts. Users can build custom text classifiers to categorize text by topic or sentiment, and extract relevant information like keywords, names, and organizations. This platform is ideal for customer support, marketing, and product teams looking to gain insights from text data, automate workflows, and improve decision-making without needing to write code.
How to Use
1.Choose a text analysis model (e.g., sentiment analysis, keyword extraction, custom classifier).
2.Upload your text data (e.g., CSV file of customer reviews) or connect via API.
3.Train a custom model by tagging a sample of your data if using a custom classifier.
4.Run the model to automatically classify your text or extract entities.
5.Analyze the results in the dashboard, integrate with other tools, or export the processed data.
Use Cases
Sentiment analysis of customer reviewsAutomated customer support ticket routingKeyword extraction from articlesCompetitor analysisMarket researchSocial media monitoring
Pros & Cons
Pros
- Powerful AI for text classification and entity extraction.
- No-code interface makes it accessible to business users.
- Offers pre-built models and the ability to train custom models.
- Strong integration capabilities with other business tools.
- Helps automate data analysis and gain insights from unstructured text.
Cons
- Custom model accuracy depends heavily on the quality and quantity of training data.
- The complexity of some features might require a learning curve.
- Pricing can scale quickly with high volumes of text processing.
Pricing
Free Plan:
Includes 250 queries/month
Access to pre-trained models
Limited custom model training
Price: $0
Team Plan:
Includes 10,000 queries/month
Unlimited custom models, advanced features
Integrations, dedicated support
Price: $299/month (billed annually, discount applies) or $349/month (billed monthly)
Additional queries can be purchased
Business/Enterprise Plan:
Custom query volumes and features
Dedicated infrastructure, SSO, advanced security
Price: Contact Sales
Free Trial: The Free Plan is a perpetual free tier
Paid plans may offer a free trial period (e.g., 7 days)
Refund Policy: Not explicitly detailed, but common for SaaS to offer a grace period for refunds.
FAQs