Yellow.ai
Yellow.ai is a leading conversational AI platform that automates customer and employee experiences across voice and text channels.
Price: Premium
Description
Yellow.ai offers an enterprise-grade platform for building and managing AI-powered chatbots and voice assistants. It enables businesses to automate customer support, sales, and employee engagement with human-like interactions across over 100 languages. Yellow.ai is tailored for large organizations seeking to scale their conversational AI initiatives and provides a comprehensive suite of tools for bot building, analytics, and integration. It stands out by combining generative AI with a proprietary 'Dynamic AI Agents' framework, offering highly contextual and personalized conversations across multiple channels, making it a robust solution for complex enterprise needs.
How to Use
1.Define your conversational AI goals (e.g., customer support, lead generation).
2.Utilize Yellow.ai's no-code builder to design conversational flows and intents.
3.Integrate with your existing CRM, ERP, and contact center systems.
4.Train your AI agent with relevant data and knowledge bases for improved accuracy.
5.Deploy the AI agent across desired channels (website, WhatsApp, voice, etc.) and monitor performance.
Use Cases
Automated Customer ServiceVoice AI for Call CentersEmployee HR SupportSales Lead QualificationPersonalized Marketing CampaignsTechnical Support AutomationOrder Status and TrackingBanking and Financial Assistance
Pros & Cons
Pros
- Enterprise-grade platform for scalable AI automation.
- Supports over 100 languages for global reach.
- Combines generative AI with dynamic AI agents for advanced conversations.
- Seamless integration with a wide range of enterprise systems.
- Offers both voice and text AI capabilities.
Cons
- Primarily designed for large enterprises, potentially too complex for small businesses.
- Requires significant investment and implementation effort.
- Pricing model is not transparent and requires direct engagement with sales.
Pricing
Pricing: Yellow.ai offers custom enterprise pricing based on specific requirements, scale of deployment, number of agents, and features needed
Pricing details are not publicly available and require contacting their sales team
Free Trial: A demo or pilot program may be available for qualified enterprise clients upon request
Refund Policy: Refund policies are typically part of custom enterprise contracts
Notes: Yellow.ai focuses on large-scale deployments and provides dedicated support and implementation services for its enterprise clients.
FAQs