OpenPhone
OpenPhone is a modern business phone system that provides virtual phone numbers, team messaging, and CRM integrations for businesses of all sizes.
Price: Premium
Description
OpenPhone offers a flexible, cloud-based phone system that runs on your existing devices (smartphones, computers), allowing teams to communicate effectively with customers. It's designed for small businesses, startups, and remote teams needing professional phone numbers and robust communication features without traditional hardware. OpenPhone distinguishes itself with its user-friendly interface, shared phone numbers for team collaboration, and powerful integrations with CRMs and productivity tools. It aims to streamline customer communication, improve team efficiency, and provide a professional image for businesses, enhancing both internal and external communication workflows.
How to Use
1.Sign up and choose a local or toll-free business phone number.
2.Download the OpenPhone app on your smartphone or desktop.
3.Invite team members to share phone numbers and collaborate on conversations.
4.Set up business hours, auto-attendants, and call forwarding.
5.Integrate with your CRM (e.g., HubSpot, Salesforce) to log calls and messages automatically.
Use Cases
Business phone linesCustomer supportSales outreachTeam communicationVirtual offices
Pros & Cons
Pros
- Easy setup and user-friendly interface
- Shared phone numbers for team collaboration
- Robust CRM and productivity tool integrations
- Provides local and toll-free numbers
- Supports calls, texts, and team messaging
Cons
- Primarily focused on US/Canada numbers, international coverage might be limited
- Reliance on internet connection for call quality
- Advanced call center features (like IVR depth) might be less comprehensive than dedicated solutions
Pricing
https://www.openphone.com/pricing
FAQs
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