
SurveyMonkey
A leading online survey platform for creating, distributing, and analyzing surveys to gather insights quickly and efficiently.
Price: Freemium
Description
SurveyMonkey is a widely used cloud-based survey platform that empowers individuals and organizations to create professional surveys, quizzes, and polls. It offers a user-friendly interface with customizable templates, various question types, and robust data analysis tools. The platform is designed for collecting feedback for market research, customer satisfaction, employee engagement, academic research, and event planning. SurveyMonkey stands out due to its extensive feature set, ease of use, and scalability, catering to both small-scale projects and large enterprise needs. Its recent integrations of AI features assist in survey design, sentiment analysis, and data interpretation, making it more powerful for deriving actionable insights from collected data.
How to Use
1.Log in or sign up for a SurveyMonkey account.
2.Start a new survey from scratch or choose a pre-designed template.
3.Add questions, customize design, and configure survey logic.
4.Distribute your survey via email, web link, social media, or embed it on a website.
5.Collect responses and use SurveyMonkey's analytics tools to view results.
6.Analyze data, generate reports, and export findings.
Pros & Cons
Pros
- Intuitive interface and extensive template library.
- Robust data analysis and reporting features.
- Supports various distribution methods.
- AI-powered features for design and analysis insights.
- Scalable for individual to enterprise use.
Cons
- Free plan is very limited in features and response count.
- Advanced features are locked behind higher-tier plans.
- Pricing can become expensive for large organizations or extensive use.
Pricing
Basic Plan (Free):
Unlimited surveys
Max 10 questions per survey
Max 25 responses per survey
Basic survey templates
Limited data analysis
Advantage Annual Plan (Individual):
$39/month (billed annually at $468/year)
Unlimited questions and responses
Advanced survey logic, custom branding, data exports
Standard Monthly Plan (Individual):
$99/month (billed monthly)
Similar features to Advantage Annual but more expensive monthly
Team Advantage Plan:
Starts at $25/user/month (billed annually, minimum 3 users, so $75/month total)
All Advantage features, team collaboration tools, admin management
Team Premier Plan:
Starts at $75/user/month (billed annually, minimum 3 users, so $225/month total)
All Team Advantage features, advanced data analysis (e.g., text analysis, cross-tabulation), API access, dedicated support
Enterprise Plan:
Contact sales for custom pricing
Includes advanced security, compliance, integrations, and dedicated support
Free trial available with the Basic (Free) plan
Paid plans do not typically offer a separate free trial, but you can upgrade from Basic
Refund policy: Generally, no refunds for monthly plans
Annual plans may have a limited refund window (e.g., 30 days) if specific conditions are met
Check their terms of service.
FAQs