Freshsales logo

Freshsales

Freshsales is an AI-powered sales automation and CRM platform designed to help sales teams manage leads, track deals, and close sales more efficiently.

Price: Freemium

Categories:AI Lead Generation ToolsAI Workflow AutomationAI Tools for MarketersMost Useful AI Tools
Visit Tool
Description
Freshsales provides a comprehensive solution for sales professionals, from lead capture and nurturing to deal management and reporting. It uses AI to prioritize leads, predict deal outcomes, and automate repetitive tasks, allowing sales teams to focus on selling. The platform includes email integration, phone capabilities, chat, and detailed analytics to give a 360-degree view of the customer journey. Freshsales stands out by offering a unified sales CRM experience with embedded AI capabilities, making it more intelligent and proactive than traditional CRMs. It helps businesses, especially mid-market and growing enterprises, accelerate their sales cycles and improve conversion rates.

Freshsales screenshot 1
How to Use
1.Sign up for Freshsales and import your existing leads, contacts, and accounts.
2.Set up your sales pipeline stages to match your sales process.
3.Use Freshsales to track customer interactions (emails, calls, chats) automatically.
4.Leverage AI insights for lead scoring and deal forecasting to prioritize efforts.
5.Automate sales sequences, follow-ups, and reports to streamline your workflow.
Use Cases
Lead management and scoringSales pipeline managementDeal tracking and forecastingEmail marketing and automation for salesSales call managementCRM for customer data managementSales reporting and analyticsAutomating routine sales tasks
Pros & Cons

Pros

  • AI-powered lead scoring and deal insights.
  • Comprehensive sales automation features.
  • Integrated phone, email, and chat capabilities.
  • User-friendly interface with a visual sales pipeline.
  • Detailed reporting and analytics for sales performance.

Cons

  • The free plan is very limited, primarily for small teams.
  • Can be complex to set up and customize for larger organizations.
  • Advanced features can increase the overall cost significantly.
Pricing
Free Plan: Unlimited users, contact management, integrations, basic reports, limited email and chat functionality
Growth Plan: $18/user/month (billed annually at $15/user/month)
Visual sales pipeline, customizable sales activities, sales sequences, AI-powered lead scoring, workflow automations
Pro Plan: $47/user/month (billed annually at $39/user/month)
Includes Growth features, multiple sales pipelines, WhatsApp business, AI-powered deal insights, territory management, advanced reports
Enterprise Plan: $83/user/month (billed annually at $69/user/month)
Includes Pro features, custom modules, audit logs, AI-powered forecasting, dedicated account manager, advanced security
Free Trial: A 21-day free trial is available for paid plans
Refund Policy: Not explicitly stated on the public pricing page generally, Freshworks offers a fair cancellation policy, but refunds for past periods are rare.
FAQs