AI Customer Service Bots
AI Customer Service Bots, often called chatbots, are automated programs designed to simulate human conversation and resolve customer queries in real-time. Unlike simple rule-based bots, AI-powered versions leverage Natural Language Understanding (NLU) to interpret user intent, handle complex questions, and learn from interactions. They are the frontline of modern customer support, available 24/7 on your website, app, or social media channels. These bots can instantly handle a high volume of repetitive inquiries—such as order tracking, password resets, and product questions—freeing up your human agents to focus on more complex, high-value issues. By providing immediate and accurate responses, AI bots significantly reduce wait times, increase customer satisfaction, and lower operational costs for your support center.
Acquire.io is a customer engagement platform offering live chat, AI chatbots, co-browsing, and video chat to enhance customer support and sales.
An AI-powered customer service automation platform that delivers personalized, instant support across various channels.
An AI-powered service experience platform that automates customer and employee support across various digital touchpoints.
A low-code automation platform for contact centers, leveraging AI to streamline customer interactions and agent workflows.
An open-source, low-code conversational AI platform for building, deploying, and managing intelligent chatbots and virtual assistants.
Botsonic is an AI chatbot builder that creates custom, intelligent chatbots trained on your own data to automate customer support and sales.
An AI-powered omnichannel contact center software that unifies customer interactions across all channels for seamless service.
Certainly.io is a conversational AI platform specializing in building intelligent chatbots that automate customer service and sales interactions.
An AI chatbot builder that creates custom chatbots from your own data, documents, and websites.
An AI-powered platform for building, deploying, and managing intelligent chatbots for customer service and sales.
A no-code platform for building AI-powered chatbots primarily for Facebook Messenger, Instagram, and websites.
An AI chatbot builder that creates intelligent, multilingual chatbots from your website content and documents for customer support.
An advanced AI assistant developed by Anthropic, designed for reliable, safe, and helpful conversations and content generation.
Cresta is an AI-powered real-time intelligence platform that helps sales and customer service teams improve performance through live coaching and automated insights.
Dialpad is an AI-powered cloud communications platform offering unified voice, video, messaging, and contact center solutions for businesses.