Gallabox
Gallabox is a WhatsApp Business API solution that helps businesses automate customer communication, sales, and support through WhatsApp.
Price: Premium
Description
This platform is designed for businesses of all sizes, from SMEs to large enterprises, that want to leverage WhatsApp for enhanced customer engagement. Gallabox provides tools for sending automated messages, managing customer conversations, setting up chatbots, and running marketing campaigns directly on WhatsApp. It aims to streamline customer support, boost sales, and improve communication efficiency by meeting customers where they are most active. Gallabox stands out by offering a comprehensive suite of features built on the official WhatsApp Business API, ensuring reliability and compliance, and providing robust analytics to track campaign performance and customer interactions.
How to Use
1.Sign up for Gallabox and connect your WhatsApp Business account.
2.Set up your business profile and integrate necessary tools (e.g., CRM).
3.Create automated responses or chatbot flows for common queries.
4.Import customer contacts and segment them for targeted campaigns.
5.Launch marketing campaigns or manage customer support conversations.
6.Monitor performance using analytics and optimize your communication strategies.
Use Cases
Automated customer support via WhatsAppRunning marketing campaigns on WhatsAppSending transactional alerts and notificationsManaging sales inquiries and follow-upsBuilding WhatsApp chatbots for FAQs
Pros & Cons
Pros
- Automates customer communication on WhatsApp.
- Enhances customer support and sales efficiency.
- Official WhatsApp Business API integration ensures reliability.
- Supports chatbots, bulk messaging, and team collaboration.
- Provides analytics for performance tracking.
Cons
- WhatsApp conversation fees are separate and can add up.
- Requires businesses to adhere to WhatsApp's strict policies.
- Initial setup might require some technical understanding.
Pricing
Startup Plan:
1 user
5,000 free conversations (WhatsApp fees apply after)
Basic automation & CRM
Price: $19/month (or $190/year)
Scale Plan:
3 users
10,000 free conversations
Advanced automation, chatbots, analytics
Price: $49/month (or $490/year)
Growth Plan:
5 users
25,000 free conversations
All Scale features + custom integrations, dedicated support
Price: $99/month (or $990/year)
Enterprise Plan:
Custom users & conversations
Custom features, API access, SLA
Contact sales for pricing
Annual billing offers a discount
Free trial available (e.g., 7 days)
No explicit refund policy mentioned, but trial allows evaluation.
FAQs
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