Q: What types of communication features does Sendbird offer?

A: Sendbird offers APIs and SDKs for in-app chat (1-on-1, group, live chat), voice calls, and video calls.

Q: Is Sendbird suitable for large-scale applications?

A: Yes, Sendbird is designed for enterprise-grade scalability, supporting millions of concurrent users.

Q: Does Sendbird offer moderation tools?

A: Yes, it includes robust moderation tools for managing content, users, and channels.

Q: Can I customize the look and feel of the chat interface?

A: Yes, Sendbird provides UI kits and extensive customization options to match your app's branding.

Sendbird

A robust API platform for in-app chat, voice, and video, enabling businesses to integrate powerful real-time communication features into their applications.

Price: Freemium

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Description

Sendbird is a leading communication API and SDK platform that allows businesses to easily embed real-time chat, voice, and video functionality directly into their mobile and web applications. It handles the complex backend infrastructure for messaging, ensuring scalability, reliability, and rich features like message moderation, read receipts, and file sharing. Its main use cases include building social apps, customer support chat, live event interaction, and in-app community features. Sendbird stands out by providing a highly customizable, enterprise-grade solution that reduces development time and costs for companies looking to enhance user engagement and communication within their digital products, supporting a global user base.

How to Use

1.Sign up for a Sendbird account on their website.

2.Choose the desired product (e.g., Chat, Calls, Desk) and create an application.

3.Integrate Sendbird's SDKs and APIs into your existing mobile or web application.

4.Customize the user interface and functionality using their extensive documentation and UI kits.

5.Deploy your application with real-time communication features enabled.

Use Cases

In-app chat for social appsCustomer support chatLive event interactionGaming chatE-commerce customer serviceTelemedicine communicationCommunity building

Pros & Cons

Pros

Comprehensive APIs and SDKs for various communication needs.
Highly scalable and reliable for large user bases.
Rich feature set (moderation, file sharing, read receipts).
Reduces development time and complexity.
Excellent documentation and support.

Cons

Can be expensive for applications with a large number of active users or advanced features.
Requires development resources to integrate the APIs/SDKs.
The free tier is quite limited for serious development.

Pricing

Developer Plan (Chat): Free

Includes 100 Monthly Active Users (MAU), 10,000 messages/month, 10 peak concurrent connections, basic features

For testing and small projects

Starter Plan (Chat): $399/month (billed annually, $4,788/year)

Includes 5,000 MAU, 500,000 messages/month, 500 peak concurrent connections, advanced features, and 99.9% uptime SLA

Pro Plan (Chat): $799/month (billed annually, $9,588/year)

Includes 10,000 MAU, 1,000,000 messages/month, 1,000 peak concurrent connections, all Starter features, and enhanced support

Enterprise Plan (Chat/Calls/Desk): Contact Sales

Custom pricing based on MAU, features, and usage

Includes dedicated support, custom SLAs, and advanced security

Free Trial: The Developer plan is essentially a free tier for trial and small projects